RETURN POLICIES

Personalized or special order items are not returnable.  The following special occasion items are not returnable:  baptism clothing, towel and lathopana sets, and stefana.

Returnable items may be returned within 15 days of original order date in original condition with original packaging.  All items must be pre-authorized by Enthimia.  Email Enthimia at returns@enthimia.com to receive a copy of our return form which must be completed and submitted prior to authorization. 

Refunds on authorized returns will be subject to a 20% restocking fee off the original sale price less shipping. 

The customer is responsible for the cost of return shipping, and for your protection, we suggest that you send the package insured.