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SHIPPING POLICIES
The customer is responsible for all
shipping costs, duties or other fees associated with shipment. All
items are shipped via USPS. The rate calculator at checkout will
offer a choice of services and rates.
Please allow 2-4 business days for processing your order prior
to shipping and delivery, unless otherwise noted (i.e. *custom orders - please
see below). Combine the processing
and shipping times. Expect approximately 2 to 4 business days for
Domestic Priority Mail Service shipping time under normal circumstances.
(Please note that inclement weather and other unforeseen circumstances
can affect shipping times). It is the customer's responsibility
to plan for sufficient delivery time before their event. Neither www.enthimia.com nor Enthimia The Wedding & Baptism Store is responsible
for late arrival of your
package(s). If you have concerns you may
always contact us first for estimated delivery times.
*Custom Orders - Items such as Baptism Pins, Favors, etc.- at times may need additional time for production prior to processing,
shipping, and delivery. If you are trying to meet deadlines for special events, it is recommended that you contact us prior to ordering these
items for their availability, estimated production time and delivery. If you need your items quickly
you may ask us for expedited service requests and when available we will try to assist you for your special event date.
We package our items carefully. If your package arrives damaged,
you must file a claim with USPS yourself. Neither www.enthimia.com nor Enthimia The Wedding & Baptism
Store is responsible for damage incurred during shipping.
Contact
usps.com to file a claim. You will need the original tracking
number found on your receipt and the original packaging for USPS
to inspect.
A fee will be surcharged on your order if a package is returned
or rerouted due to an incorrect or invalid address provided by the
customer, or if the customer refuses to accept delivery of the package.
Orders can not be cancelled once shipped.
We do ship to Canada, Australia, and the United Kingdom with
Express Mail International service only. This service allows
the Postal Service to provide our customers with tracking availability
of their international orders, under most circumstances. Please
note, you may incur additional duties and/or other fees associated
with these international orders upon arrival to these countries.
You, the customer, is responsible for these duties and/or other
fees associated with these international orders, not www.Enthimia.com
nor Enthimia The Wedding & Baptism Store.
***If you need your items quickly please feel free to
ask us for expedited service requests and we will try to assist
you. At most times we can arrange immediate processing of your order for
immediate shipping. You may then expect 2 to 4 business days
for Domestic Priority Mail Service shipping time under normal circumstances.
We can also try to assist you with expedited shipping if needed.
***Please note: when filling out your order forms online, there
is opportunity for you to express to us requests or concerns you may have
in the "additional information" area of the form.
We always strive to meet your requests and we always try to contact our
customers if any problems should arise.
You are always welcome to contact us at any
time about your orders.
We want you to feel confident about your order placement and delivery
at all times.
Thank you for reading our Shipping Policies.
Return to our Shopping Cart / Checkout
or Continue Shopping.
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